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If you have a question about Knight Square, please see the FAQs below.

  • Questions about Knight Square

    What does Knight Square do?

    Knight Square is the new brand for Peverel Group. The day-to-day operations, ownership and senior team remains the same.

    Who owns and runs Knight Square?

    Knight Square is owned by Chamonix and Electra. There are no changes in ownership.

    Why have you chosen this new name?

    Knight Square was already the name of our Holdings company so it seems logical to use this name for our Group services.

    How does FirstPort fit in?

    FirstPort will be the new name for all of our property businesses. It represents how we want our customers to see us: as the company that people turn to first to look after their home and community.

    Wouldn't it have been easier and cheaper to keep the old name?

    The structure of Peverel Group developed as the company was built through the acquisition of other companies, and this lead to a situation where sister companies within the Group were performing similar roles. We have worked hard since 2012 to improve communication with our customers. Simplifying the structure and reducing the number of brand names is the next logical step in this process of making us easier to deal with and open and transparent, in line with our Charter commitments.

    How do I get in touch with the people I normally deal with?

    The day-to-day operations of businesses in the group will be unaffected and phone numbers will stay the same. When we start to introduce the new brands, we’ll communicate all changes to our customers.

    Is there a new website?

    This is a new website for Knight Square which replaces the Peverel Group website. All existing property services and building technology websites will remain in the short term, so customers will continue to have access to all of their current services.

    Does the Charter you produced still stand?

    Absolutely - when it was launched in July 2012, our Charter was an important and significant step for the company as it outlined the sort of business we wanted to be, with our customers at the heart of what we do.